Frequently Asked Questions

Guardians of Ancora has been planned for children aged about 8-11 and has been widely tested with boys and girls in this age range – but people of any age are welcome to play, if they wish.

In creating Guardians of Ancora, we’ve been thinking about children in the 8-11 age range so the look of the game, the amount and level of words to read and the type of activities have been developed with them in mind. That’s not to say a younger child can’t play and enjoy the game but they may appreciate having others around them – maybe the opportunity to sit and play with someone who can give that extra support.

Guardians of Ancora has been made for mid- to high-quality iOS (Apple) and Android tablets and smartphones.

For the best experience, we recommend playing Guardians of Ancora on a recent smart device with at least 2GB of RAM running on the latest operating system (OS) available for that device.

• 64bit iPhones and iPads with a minimum of 2GB RAM, iOS 10 and above  
• Android devices with a minimum of 2GB RAM,  Android OS 6 and above  
• Amazon devices with a minimum of 2GB RAM, Fire OS 7 and above  

No, not currently. Guardians of Ancora is being launched first as an app, as tablet computers are so widely used by children in the 8-11 age range.

Yes: it is not essential for a parental adult to have an account in order for a child to use the app. Setting up a parent account, though, is a great way to be more involved in your child’s play, by receiving updates about what they have been experiencing in the game, plus ideas and suggestions for building on their game-playing beyond the digital device.

Yes. Download the game on to your tablet and start to play. Set up an account by going to Swift’s Tower and following Swift’s instructions. You will be able to register each child with their own player name and version of the game. Each time one of them wants to play, they will then be able to log in and play their own Guardians of Ancora.

When you are playing a Quest, there is a ‘pause’ icon (like two upright lines: ‘ll’) at the top-right of the screen. Tap this and a menu will appear in the centre of the screen: you can then choose whether to continue or leave the Quest.

When you are in the Creative Hub (where you can make prayers and post pictures), the Theatre of the Saga (where you can watch videos), the Profile Area (where you can customise your character), and the Timeline (where you can find the Bible passages), there will be a cross ‘X’ in the top-right of the screen. Touch this to return to the city of Ancora (the main ‘Menu’ screen).

If the circular arrow symbol next to the word ‘Loading’ in the bottom-right of the screen stops turning completely, it may be that your device can't access enough RAM (random access memory) to run the game. If a game does freeze or crash, closing the app completely and then opening it again (so that the logo splashscreen appears before asking you to choose your character) should safely restore the game. Please let us know if the game repeatedly freezes, and on which particular points (for example, loading a Quest or accessing a certain part of the City of Ancora).

The characters and life-and-times of the world of Ancora are not from the Bible. When the player accepts a quest to find a ‘lost story’ and bring it back, that story is authentically from the Bible.

Guardians of Ancora has been designed as a fun, positive place-and-space where children can explore their relationship with God and the Bible. The biblical material comes with Scripture Union’s 150 years of experience in helping children meet God and engage with the Bible in child-appropriate and child-friendly ways. The creative team behind Guardians of Ancora includes world-class games designers to ensure the game is enjoyable as well as highly-experienced Christian writers, theologians and practitioners.

A team of theologians and children’s ministry specialists has created a ‘Bible story arc’ of 30 or so individual stories, telling the big story of God’s encounters with his people, from Genesis to Revelation.

These stories will be made available to players as the app is updated over time. Each story will be recorded on a ‘Bible timeline’ within the app, so players can gain a sense of how the Bible fits together.

At Scripture Union we don't want cost to be a barrier for any child wanting to play Guardians of Ancora, so the app is absolutely free to download and to play. There are no advertisements or in-app purchases.

We take online safety seriously and are following the most recent legislation and guidelines for ensuring players are as safe as they can be.

At registration, players will be guided to select a user name other than their real name, to choose a password carefully and keep it to themselves. When ‘friending’ others, players will only be known by their user name and there is no player-to-player free speech or contact. The player can choose whether to make their posts public on the community newsfeed (at the Creative Hub, bottom-left of the screen); public posts do not include free writing or content.

The player has access at all times to a ‘report’ button, when they are sharing their posts on the community newsfeed. This is shown as a red flag, on each public post.

When a player goes to the Creative Hub (bottom-left of the screen), they have the opportunity to see public posts from other players and may choose to ‘follow’ them. This is a ‘friending’ action. The player will then be able to see their friend’s game character name in the districts of Ancora.

In the Creative Hub, players can create posts in response to what they have been discovering in the game, using writing, drawing, stickers, audio and/or photographs. If they wish, they can make ‘sticker posts’ public by posting them on the community newsfeed. Other players can then view these posts.

The community newsfeed is also a place where players will hear news about the game from the Guardians of Ancora team, including announcements about videos to watch. New videos are usually released on Tuesdays and Thursdays.

A player can create as many posts as they wish and collect them in their own Creative Hub (bottom-left of the screen). These will be saved on their device and can be shown and shared, face-to-face, with other people.

For reasons of online safety, within the app experience, only ‘sticker posts’ can be made public and shared on the community newsfeed.

No. Guardians of Ancora does not carry advertising and there are no in-app purchases or hidden ‘pay walls’.

Guardians of Ancora complies with the COPPA (US) regulations for advertising, child online safety and data protection: www.coppa.org.

Collecting items is one of the fun challenges in Bible Quests and we sometimes receive frantic pleas from players asking how they can find ‘the one that’s missing’! Of course, we can’t know which one that is! But here are a few general tips to help you search:

• As you play through a Bible Quest, the path often goes in two possible directions, which rejoin later in the game.
• You may need to explore both routes to find all the items.
• Items may be hidden under archways, on platforms and in holes!
• When your game character ‘lands’ in a new location, it will be facing in a certain direction. It’s always worth turning around and going a little way in the opposite direction, in case there’s an item ‘behind you’.

One will always be ‘completing the quest’.

One will be collecting a number of blue ‘orbs’ of light, as you take various routes around the Quest.

The third may be a person, an object or a hidden scroll. Sometimes you will happen upon this item as you play the game. Other times you may need to search more – and even venture underground!

Yes! The app is already available in English (Guardians of Ancora), Welsh (Arwyr Ancora), Serbian (Čuvari Ankore) and Albanian (Rojet nga Ankora). Portuguese (Latin America) and Tamil are in development.

The name comes from the Latin word 'ancora', meaning 'anchor'. It is an ancient word, going back through Latin and Greek to the era of the Hittites! A secondary meaning for 'ancora' is 'support' or, sometimes, 'hope'. The name brings these positive qualities to the game and to the city of Ancora, where players are introduced to positive Biblical themes and values.

The Guardians of Ancora app is a game environment, designed to give children (aged 8-11-ish) a safe, fun and positive place-and-space where they can explore their relationship with God and the Bible.

The Guardians of Ancora website is to provide information, support and resources to adults who are connecting with those children in families, churches and schools.

Yes! Many churches are using Guardians of Ancora in their church services, in children’s groups and many other ways.

You might like to:

• create a session for a Sunday morning group, midweek club or cell group, using Guardians of Ancora
• have a chillout zone at any event or session
• include Guardians of Ancora in a prayer room or as one of a number of activity stations for children to visit
• project the game on to a large screen so everyone can be part of the play
• include the game in your regular cycle of activities
• hold a themed event
• run a Guardians of Ancora holiday club
• present an all-age service.

Yes! Many churches are using Guardians of Ancora in their church services, in children’s groups and many other ways.

You might like to:

• create a session for a Sunday morning group, midweek meeting or small group, using Guardians of Ancora;
• have a chillout zone at any event or session;
• include Guardians of Ancora in a prayer room or as one of a number of activity stations for children to visit;
• project the game on to a large screen so everyone can be part of the play;
• include the game in your regular cycle of activities;
• hold a themed event;
• run a special Guardians of Ancora club.

We hear from concerned adults, now and again, who would like to be able to play the game before showing it to children. That’s a sound principle. Guidelines about children’s online safety urge parents and guardians to take a much more active role in monitoring children’s online activity – not just in game apps, but in other games, social media sites (high numbers of underage children use these) and what is viewed on video-sharing sites.

If you are not used to playing games, we hope that these credentials will give you confidence in the app:

At Scripture Union, we take our responsibility to children very seriously. Guardians of Ancora is offered with 150 years of SU’s expertise in working with children, theological exploration and resourcing churches in mission. You can find out more about Scripture Union USA at www.scriptureunion.org.

Guardians of Ancora is built by Dubit Limited, a company specialising in children’s games and research: www.dubitlimited.com.
Guardians of Ancora complies with the stringent COPPA regulations (Children's Online Privacy Protection Act of 1998): www.coppa.org.

The game has won awards for ‘App of the Year 2015’, ‘Most Innovative Use of Digital Media’, ‘App of the Year 2017’ and ‘Best Children’s Project 2017’ giving recognition to the product.

Remember too that, even if you are not familiar with playing games, the children are likely to be! Why not sit together and explore and play the game? That way, you can be sharing their experience, seeing what happens in the game – and finding many opportunities to chat naturally about God, the Bible and the stories of Jesus.